Privacy Policy

Aroa Biosurgery Limited and its subsidiaries (referred to as “AROA”, “we”, “us” or “our”) is committed to treating personal information with care and respect.

This Privacy Policy (“Policy”) explains how AROA collects, stores, uses and discloses personal information collected about other parties and applies to all interactions you may have with AROA and our products in accordance with applicable law. More specific information about how we handle your personal information and impacts to your privacy may also be provided in disclosures and privacy notices provided when you interact with us.

For the purposes of this Policy, personal information is any information which directly or indirectly relates to an identified or identifiable individual. It includes names, unique identifiers, location information, financial information, IP addresses, or one or more factors specific to the physical, physiological, genetic, mental, economic, social or cultural identity of an individual.

This Policy seeks to reflect all of AROA’s business activities involving personal information, therefore some processing activities and third party recipients may vary or not be applicable to you.

If you have any concerns or would like more information about how we handle your personal information, please contact us.

We may need to amend this Policy from time to time. If we make any changes, then we will post an updated Policy on our website. Any changes will take effect from the date we update and post the amended Policy, so please check this Policy when you access our website.

1. AROA’s general principles for collection, use and disclosure of personal

To the extent required by applicable law, whenever AROA collects personal information, we seek to:

2. Who we collect personal information from
As a medical device manufacturer, AROA may collect personal information, including from the following categories of individuals:

3. Personal information we may collect
AROA may need to collect and process a range of personal information from you, or in certain instances from third parties. We endeavour to only collect personal information from third parties when you have been told first, where permitted by law of where you have authorised another agency to share that information.

Categories of information and examples of specific information that we may collect include:

We may also use your personal information for other purposes, either after notifying you at the time of collection or where those uses are otherwise permitted by law.

4. Sharing of your personal information

Your personal information may be shared within the AROA group to provide the products and support you requested and/or provide administrative and business development support. This may include supporting the security and safety of our products, services and business operations.

AROA may also need to share your information with trusted third parties to carry on our business. We endeavour to only share your personal information with third parties where we have notified you at time of collection, as permitted by law, and/or as set out in this Policy.
Trusted third parties include:

In the transfer of your information to third parties, AROA endeavours to apply suitable safeguards to protect the security of your personal information and to ensure that the transfer of personal information is undertaken in accordance with applicable law and regulations.

AROA may share anonymised or aggregated information internally and with third parties for any purpose.

AROA will never sell any of your personal information to third parties.

5. Security of your personal information

AROA uses technical and organisational safeguards designed to protect personal information which it holds about you to mitigate the risk of loss, misuse or disclosure.

Nevertheless, please note that the electronic transmission or storage of personal information can never be guaranteed secure.

6. Retention of your personal information

AROA endeavours to retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

If you would like to know more about where and how long your personal information is stored please contact us at

7. Website cookies and third parties

Our website uses cookies and local storage to collect and store information about you when you visit our site. Cookies are small data files which may include an anonymous unique identifier. They enable web sites to recognise repeat users, allowing sites to compile aggregated data for content and site improvements. They are typically sent to your browser from a web site and then stored on your device, from where they may send data to other web servers. Cookies and local storage are widely used.

Cookies are necessary to protect your privacy while disclosing your address details and while logging in and allow us to provide an optimal experience when using our website. Please note if you choose not to allow cookies, you may not be able to access all the services on our website.

We also promote our products and services using technology partners, including our social media and analytics partners, as a method of targeting our advertising based on how you interact with our website. This means that you may see ads from us when you visit other websites.

When you first visit our website, you will be given the option to accept or reject the use of cookies. If you chose to not allow cookies it may result in a loss of functionality on our website and may affect your browsing experience.

8. Links to third party websites

Our website may contain links to other websites for your convenience and information. These websites may be operated by businesses not affiliated with us. Linked websites may have their own privacy statement, which we suggest you review if you visit them.

AROA is not responsible for the content of any websites that we do not control, any use of those websites or the privacy practices of those businesses.

9. Children

Our website is not intended for or directed at minors. In the rare event we collect personal information from minors, this would only be with the express consent of their parent/guardian (whether provided directly to us or to a Customer who has been authorised to share it with us for a specific purpose).

10. Your privacy rights

You have certain rights in respect of your personal information, including the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
To exercise your rights or if you have any questions or concerns about the privacy of your personal information, please contact us at

If you are not satisfied with how we manage your personal information or respond to your privacy request, you may have a right to lodge a complaint with the appropriate data protection or privacy supervisory authority.

AROA is headquartered in New Zealand, so the New Zealand supervisory authority’s contact details are as follows:
Office of the Privacy Commissioner
PO Box 10 094,
The Terrace,
Wellington 6143
+64 (09) 3028680

AROA also does business in other countries, so additional supervisory authorities may also be applicable. Please see below contact details for some (non-exhaustive) local authorities.

Australia: Office of the Australian Information Commissioner (
USA: Federal Trade Commission (

Released: 11 May 2023